Refund policy

At Nomad Armor, operated by Pawvo LLC (30 N Gould St, Ste R, Sheridan, WY 82801, USA), we stand behind the quality of our products and want you to shop with complete confidence. If you're not fully satisfied with your purchase, we offer a 30-Day Money Back Guarantee to make the process simple and risk-free.

Last updated: March 16, 2026

30-Day Money Back Guarantee

You have 30 days from the date your order is delivered to request a return, refund, or exchange.

If you're not satisfied for any reason — including:

  • Wrong size

  • Item not as expected

  • Change of mind

  • Product not suitable for your needs

Simply contact us and we will gladly assist you with a refund or replacement.

No complicated forms. No unnecessary questions.

Your satisfaction is our priority.

How to Start a Return

To initiate a return request, please email our support team.

Email: info@nomadarmor.com
Subject Line: Return Request – [Your Order Number]

Please include:

  • Your order number

  • A brief reason for the return

Our support team will respond within 24 hours with return instructions.

Condition of Returned Items

We understand that products may be used during evaluation.

Returned items do not need to be in perfect condition. However, they should not be intentionally damaged or abused.

Our goal is to make returns fair and stress-free for our customers.

Refund Processing Time

Once your return request has been approved:

  • Refunds are processed within 3–5 business days

  • The funds will be returned to your original payment method

Depending on your bank or payment provider, the refund may take 5–10 business days to appear on your account.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately.

Email: info@nomadarmor.com

Include:

  • Your order number

  • A photo of the damaged item

Once verified, we will send you a free replacement immediately.

In most cases, you will not be required to return the damaged item.

Non-Returnable Items

Some items may be marked as Final Sale at the time of purchase.

Products labeled as Final Sale cannot be returned or refunded.

If an item is Final Sale, it will always be clearly indicated on the product page before checkout.

All other products are covered by our 30-Day Money Back Guarantee.

Order Cancellations

Orders can be modified or cancelled within 12 hours of purchase.

After this window, your order enters the fulfillment process and may no longer be changed.

If you need to request a change, please contact us immediately.

Email: info@nomadarmor.com
Subject: URGENT – Order Change – [Order Number]

Contact Customer Support

Our customer support team is available to help you at any time.

Email: info@nomadarmor.com
Phone: +1(909)3237308
Live Chat: Available on our website

We aim to respond to all inquiries within:

  • 2 hours during business hours (9AM–9PM EST)

  • 12 hours outside business hours